# Sunday, February 22, 2009

Sharing is Caring! In an earlier post, I mentioned that my biggest criticism of the Kindle was the inability to share content. Really, it's my only MAJOR criticism of the Kindle device and platform. but this criticism is a big one.

With the Kindle 2 release announcement, I'd hoped that Amazon would come out with software/system updates that would allow for some method of sharing books/magazines/newspapers. The Microsoft Zune, which admittedly isn't tearing up the consumer electronics bestseller chart, has a feature that allows its owners to temporarily share songs with friends. It's a cool feature and helps promote the sale of new music among Zune owners. Sadly, when I currently finish reading a purchased book on the Kindle, it ends up in the online equivalent of a banker's box in the basement. I can pull it up later and re-read it, but mostly it's buried. The cynic in me says "Eh, whatever - the publisher and seller are both happy and have no incentive to let me share an e-book."

Now I knew this going into my purchase, so it's not like I can gripe too loudly - but it seems like such an obvious area for potential improvement with Kindle 2. Had they addressed this issue, I'd already have my current Kindle on Ebay or Craigslist and an order placed for the new version. Then again, I'm not convinced that allowing for the sharing of content would require the newer hardware version.

Here's how I could see it working. as a Kindle owner, I'd have a "Friends" list (not unlike IM, the Xbox 360, etc). I could choose to transfer a title (book, magazine issue, or newspaper daily) to someone on that Friends list. While it's available to them for reading on their device, it would NOT be available for me to read on mine. At some point, that title comes back to me and is then unavailable to the Friend. Like a physical book I loan out, I can't read the book at the same time as my friend.

I could see all sorts of arguments against this from the publishers. we'd lose sales to those Friends because why would they buy it if they could borrow it from you? What would stop someone from setting up their own mini Netflix-for-Ebooks and buying once to share many times? Here are a number of ideas for ways to accommodate publishers, free for the taking by the Kindle team. I think putting one or two of these in place would alleviate many concerns:

  1. Limit my list of Friends to a small number - 3, even - to discourage any sort of mass sharing.
  2. Limit the number of times I can add/remove people to/from my Friends list in a given period of time.
  3. Limit the number of times that a title can be shared among Friends. For example, if a title has been shared with two other people, that's it. No more sharing unless someone else buys it.
  4. Limit the length of time that a title can be over on that Friends list. Maybe they only get it for a week or two? 30 days?
  5. Don't allow a new title to be transferred among Friends during the first 60-90 days after its release.
  6. Charge the Friend receiving the book one-third of the purchase price.
  7. Charge me and my Friends a premium for access to the "Sharing Among Friends" feature.

It's worth noting that NONE of these constraints are in place for physical books. When I buy the physical version of a book, I can lend it to as many people as I want. For as long as I want. Doing so doesn't cost either of us a cent. Further, I can put it into the "used books" ecosystem and the publisher doesn't see a dime after my initial purchase.

In fact, the ability to share physical books is the ONLY incentive I currently have to buy physical books that are otherwise available in Kindle form. If it's a book I'm likely to want to share among friends or family, it makes more sense for me to buy the physical book.

For example: I'm considering reading "Team of Rivals: The Political Genius of Abraham Lincoln" by Doris Kearns Goodwin. The physical version of that book on Amazon is $12.60, while the Kindle version is $11.34. It's the type of book that I'm likely to read and then share with a few family members and friends. So if I buy the physical version, Amazon gets my $12.60 and the publisher gets some portion of that. Beyond that, neither sees more money from me or the people I choose to share it with for this title. Like most people, I talk with friends and family about what I'm reading. so it's unlikely that they'd all rush out to buy the physical version also if they know they can borrow it from me in a couple of weeks. Even if they have Kindles, it's more likely that we'd buy the physical book just so we could share it and avoid spending the $11 EACH to read it.

BUT - imagine that I buy the Kindle version and have three friends with Kindles that would also like to read it. Assuming they've implement suggestions #1, #2, and #6 above, I could lend it to those three people. I'd have to lend it to one after another because the "license to read" the book can only be on one Kindle at a time. but each of those three people would pay $3.75 to have the book on their device for a period of time. In total, Amazon would have collected over $22 from my circle of just THREE "reading friends". A nice premium over the $12.60 they get if I go the physical route. which is the only option now for groups of friends/colleagues who like to share books.

In my view, providing some premium-level service that includes sharing could be a nice way for Amazon and the publishers to make some aftermarket money - and it doesn't have to cannibalize new sales. In fact, I think it will spur a lot of new sales for the Kindle. many people I've shown it to say they'd love to own one but they don't want to lose the flexibility of sharing a book with a friend. The ability to share via the "Whispernet" book download service would lower that hurdle, which could only be good for publisher's sales of ebooks.

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posted on Sunday, February 22, 2009 9:24 PM Mountain Standard Time  #    Comments [2]
# Saturday, February 21, 2009

kindle2

Amazon announced the Kindle 2 a couple of weeks ago and a few people have asked me if I'm tempted to upgrade my Kindle to the newer version. Short answer: not really. The rest of this post is the longer answer.

I got my Kindle last April (after a wait of about three weeks) and it's been my constant companion since. It goes everywhere I go. It charges on my nightstand (though it only needs it once a week) and is in my bag when I leave the house each day. It goes to every appointment and travels anywhere I do.

There are a number of things I love about the Kindle:

  • It's small and lightweight. Fits easily in a bag and the weight is negligible.
  • It's got an amazing screen. I can (and have) read on this screen for hours without any eye fatigue. It looks like black text on light gray paper - not like a screen at all.
  • It's convenient. I can have a new book, paper, or magazine on it in seconds.
  • It enables me to read more. It lets me carry a number of different books in a single, small form factor.
  • It's expandable. I could add 2GB of space to it via an SD card, which cost something like $.14. And given that any Amazon purchases can be deleted from the device and re-downloaded later, space isn't much of an issue.

Then there are some minor quibbles:

  • The buttons for turning the page are too big and easy to hit accidentally.
  • While the marketing materials tell you that it's got a web browser and an MP3 player, don't kid yourself. This thing is an amazing e-book reader, but a portable wireless device or MP3 player it ain't. The browser in it is rudimentary and not up to the task for anything other than very simple pages, and the MP3 player doesn't provide any controls - seriously, it can play/pause tracks in random order and that's about it.
  • The relationship between my Amazon.com wishlist(s) and the Kindle's "Save for Later" list is non-existent. I can't add to the "Save for Later" list via the web, nor can I add a book to my wishlist via the Kindle.
  • Technical content is best avoided. Between issues with monospace fonts and the disparity in pricing, it's just not worth the hassle. For example. at this time, "Essential WPF" by Chris Anderson (Addison-Wesley) is available in physical form for $31.49 and in the electronic Kindle edition for $28.34. With a savings of just $3.15, no monospace font support, and the inability to share among friends/colleagues, why bother? Compare that to the NY Times Bestseller from James Patterson, "Run For Your Life" - it's $16.79 in physical form and $9.99 in e-book form.

Based on the Kindle 2 product page, it looks like the only one of these that's been addressed is the button issue. The new model (shown above) does have smaller navigation buttons and it looks like holding it without pushing a button will be easier.

Then there's the major drawback. just one really: I can't share my Kindle content. More on this in another post, but this isn't addressed in the new version either.

So does the new version have any features that interest me? Just one: Text-to-speech. Apparently, it can read your book aloud to you using either built-in speakers (which are new to this model) or the headphone jack. This feature is compelling because there are times that I'm in the middle of a really good book and don't want to put it down - but life calls and I have to head to the office, an appointment, or somewhere else. At times, it'd be pretty slick to have the option of plugging the Kindle into the car's AUX jack and letting the story continue.

But are better-designed buttons and the text-to-speech feature enough to warrant an upgrade? Not to me. Maybe there is some class of Kindle user out there that REALLY can't stand the buttons or REALLY wants text-to-speech. But that seems like a pretty small niche, so I find it hard to believe that a large percentage of current Kindle owners will be scrambling to upgrade. The new version isn't yet shipping. so I guess time will tell.

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posted on Saturday, February 21, 2009 9:52 PM Mountain Standard Time  #    Comments [0]